Upon receiving your booking inquiry, you will receive an estimate with an outline of the scope of the clean and the rooms to be cleaned.

We don’t have a "one size fits all" approach, instead, we tailor our services to meet your needs and deliver the best results possible.

The amount of time needed for your clean depends on several factors, such as the size of the home, the type of clean required and the condition and age of the property. Homes with lots of dust, lots of floor space, or lots of clutter may take more time. Your estimate will confirm the approximate number of hours we will need on site.

To get the most out of your clean, we recommend tidying up any personal items, valuables or fragile objects. The less clutter we have to remove or work around, the deeper we can clean.

Please ensure any surfaces you want detailed are mostly clear and free of clutter.

It’s up to you! Many of our clients choose to give us access to their home while they are away. You may choose to leave a key in a safe place or provide a secure way to enter your home. If you prefer to be home during the clean, that’s perfectly fine too.

For best results, an empty home is best.

We accept cash payments, bank transfers (EFT) and Square checkout.

No, we come fully equipped with all the necessary cleaning supplies and equipment for the job. If you have any specific cleaning products you prefer, feel free to let us know and leave them out where we can see them. With one exception, we love paper towel. If possible please leave out some for us to get the best finish possible.

We take great care to avoid any damage to your property while cleaning. However, accidents can happen. We ask that you remove any delicate or fragile trinkets or items and storing them safely.

We recommend putting away any electronic appliances around wet spaces, including bathrooms, laundry, and kitchens.

We completely understand that everyone has different budgets and time constraints. However, quality cleaning takes time. If you're looking for meticulous, thorough results, it’s important to allow both the time and budget needed to achieve that standard.

While we always encourage clients to reach out for a tailored quote, please keep in mind that expecting high-quality results in very limited time or with a very low budget may not be realistic. We’re happy to work with you to create a plan that suits your needs, but we also want to ensure expectations are aligned with what’s actually possible.

Yes, we are insured by AAMI